Last updated: 30 September 2026
Email teamz.lab.contact@gmail.com, or use Settings → Contact Us inside the app. We reply within 2 working days.
Email codes can take a minute to arrive and may land in your spam folder. SMS codes only work for Bangladeshi mobile numbers. Tap resend after 60 seconds if nothing has arrived.
In the app, go to Settings → Delete account. This deletes your account and your practice data.
Subscriptions are managed by Apple (Settings → your name → Subscriptions) or Google Play (Play Store → Payments & subscriptions → Subscriptions). The Interview Sprint pass does not renew, so there is nothing to cancel. Use “Restore purchases” on the plans screen after reinstalling.
Speech is turned into text by your phone’s own speech recognizer. The app sends the text of your answer, not the audio.